Shipping Policy
At Medsea Healthcare, we prioritize delivering your healthcare products safely, quickly, and reliably. Here’s everything you need to know about our shipping process
1. Shipping Areas
We currently ship across India. For international shipping, please contact our support team for availability and pricing.
2. Shipping Charges
- Standard Shipping: Free on orders above ₹999.
- For orders below ₹999: A flat shipping fee of ₹49 will be applied.
- Express Shipping: Additional charges may apply for faster delivery.
3. Order Processing Time
Orders are usually processed within 1–2 business days after confirmation.
Orders are not processed or shipped on weekends or public holidays.
4. Delivery Time
Delivery times depend on your location:
Location Estimated Delivery Time
- Metro Cities 2–4 business days
- Tier 2 Cities 4–6 business days
- Remote Areas 6–8 business days
Please note: Delivery times may vary during peak seasons or due to unforeseen circumstances.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS. Use this number to monitor your package until it reaches your doorstep.
6. Shipping Partners
We collaborate with trusted courier services such as Shiprocket to ensure your products are delivered safely and on time.
7. Lost or Damaged Orders
If your order is lost or damaged during shipping, please contact our support team immediately at support@medsea.co.in We will assist you in reshipping or refunding your order as quickly as possible.
8. Additional Information
Please ensure your shipping address is accurate to avoid delays.
We are committed to safe packaging to protect your health and wellness products during transit.